Frequently Asked Questions
1. What kinds of jobs does KC Fixers handle?
We’re truly a one‑stop handyman service. From minor drywall repair and faucet swaps to full room remodel prep, our licensed techs handle carpentry, plumbing, electrical fixes (under 50 V), appliance installs, TV mounting, smart‑home setup, exterior maintenance, and more. If a task is outside our scope (e.g., major structural or high‑voltage work), we’ll point you to a trusted specialist, no surprise hand‑offs.
2. How do I book an appointment?
Three quick options:
Book Online: Tap the orange “Book a Fix” button on any page.
Call/Text: (816) 760‑2082 (fastest for same‑day jobs).
Email: info@kcfixers.com.
You’ll pick a preferred window; we confirm within one business hour.
3. Do you offer free estimates?
Absolutely. Virtual estimates are 100 % free. Upload photos or a short video, and we’ll reply with a clear scope and price range. For complex projects we’ll schedule a no‑cost on‑site walk‑through.
4. How is pricing structured?
Most tasks fall into one of three buckets:
Flat‑rate services (e.g., light fixture swap) – price listed up‑front.
Hourly handyman rate – for grab‑bag punch lists. One‑hour minimum, billed in 15‑minute increments after.
Project quotes – larger renovations quoted by the job, not by the hour.
All prices include standard consumables (anchors, screws, caulk, etc.). Specialty materials are billed at cost with your approval.
5. What forms of payment do you accept?
Cash, all major credit/debit cards, Apple Pay, Google Pay, and ACH. A digital receipt is emailed instantly.
6. Are KC Fixers licensed and insured?
Yes. Every technician is background‑checked, city‑registered, and covered by a $2 million general liability policy plus workers’ comp. We’re happy to email certificates to HOA boards or property managers on request.
7. What areas do you serve?
We cover the entire Kansas City metro, including Lee’s Summit, Independence, Overland Park, Olathe, and surrounding suburbs. Jobs outside a 30‑mile radius may include a modest travel fee, quoted in advance.
8. How quickly can you come out?
For urgent repairs booked before 2 p.m., we can usually dispatch same‑day. Standard appointments are available within 48 hours. Peak season (spring/fall) books up fast, so schedule early if you can.
9. Do you guarantee your work?
Every job is backed by our 12‑month craftsmanship warranty. If something we repaired fails within a year due to our workmanship, we’ll return and fix it—free, no excuses.
10. Will I need to supply any materials?
For small repairs we stock common parts on the truck. For bigger projects (tile, flooring, custom fixtures) you choose materials; we’re happy to pick them up or accept deliveries on‑site.
11. Can I combine multiple tasks in one visit?
Yes—punch‑list visits are our specialty. Grouping tasks saves the second trip charge and often cuts total labor time.
12. Do you handle after‑hours or weekend emergencies?
We run a 24/7 on‑call line for water leaks, door or window break‑ins, and critical electrical issues. After‑hours rates apply; we’ll quote before rolling a truck.
13. How should I prepare for my appointment?
Clear the work area, secure pets, and have decision‑makers available (in person or by phone) to approve any scope changes. If you’re supplying fixtures, place them in the room ahead of time.
14. What if my project changes once you arrive?
No problem. We’ll explain any cost/time impact before starting additional work, update the estimate in the app, and get your electronic sign‑off. No surprise invoices ever.
15. Do you recycle or dispose of old materials?
Yes. We haul away debris and recycle metals, bulbs, and eligible appliances per KC ordinances. Eco‑fees are included in your quote unless noted.
16. Are your products and methods eco‑friendly?
Whenever possible we use low‑VOC paints, water‑saving fixtures, and responsibly sourced lumber. Ask about our “green upgrade” suggestions during your estimate.
17. Can I reschedule or cancel?
Sure! Just give us 24 hours’ notice to avoid a late‑cancel fee. Use the confirmation email’s reschedule link, call, or text.
18. How do I leave a review?
We’ll text you a link to Google and Facebook the moment the job is closed out. Honest feedback powers our 5‑star reputation—thank you!
Still have questions?
Shoot us a note at info@kcfixers.com or call (816) 760‑2082. We’re here to help keep Kansas City homes running smoothly!